Privacy Policy

1a. Key Privacy Points (Summary)

• Data minimization: we aim to collect and use only the information reasonably necessary to provide and operate the Platform, meet legal obligations, and protect the Platform and users.
• Sensitive context: users may choose to submit highly personal information. Please do not submit information you do not want processed (including detailed health, therapy notes, or identifying information about other people).
• AI limitations: the Platform may use automated systems (including AI) to generate feedback and support Platform integrity and misuse prevention. These systems can be inaccurate and may not identify all prohibited or harmful activity.
• No monitoring or duty: we do not provide crisis services and do not undertake a duty to monitor users or intervene.
• Global availability: the Platform is offered globally. If you are in the EU/UK, see Section 11.
• US state privacy rights: if you are in certain US states (including California), see Section 13.

This summary is for convenience only. Please read the full Privacy Policy for details.

2a. Who We Are (Controller) and Contact

Controller (EU/UK terminology): en2uition, LLC

Contact Email: admin@en2uition.com

Mailing Address: 3827 E Rosebrier St, Springfield, MO 65809, United States

If you contact us, please include sufficient information for us to verify your identity (as applicable) and respond.

3a. Scope

This Privacy Policy applies to information we collect when you do the following:

• Create an account or use the Platform
• Purchase or use credits (if applicable)
• Submit questionnaire responses or other inputs
• Receive AI-generated feedback
• Communicate with us (for example, support requests)
• Otherwise interact with our Platform and related content

This Privacy Policy does not apply to third-party websites/apps/services or third-party payment processors (for example, Stripe), which handle payment data under their own policies.

Business model context: the Platform generally operates on a prepaid credit model where users purchase credits and spend credits per feedback request at multiple stages of a structured questionnaire experience.

4a. Data Minimization and User Guidance (Important)

We built the Platform to support self-reflection. You control what you enter.

The Platform is designed primarily around a structured questionnaire experience using multiple-choice and other predefined response options. If free-text or "other" fields are available, keep entries brief and avoid unnecessary sensitive details or identifying information.

Please do not submit the following:

• Personal data about minors
• Information that identifies another person (full name, address, phone number, social media handles, and similar)
• Medical records, therapy records, or diagnostic details
• Detailed financial account numbers
• Any content you would not want processed by automated systems

We may provide prompts or UI guidance to encourage safer use, but we cannot guarantee users will follow guidance or that automated systems will detect and remove sensitive data.

We collect information from three main sources: (A) information you provide, (B) information collected automatically, and (C) information from service providers/partners.

5a. Information You Provide

5a.1 Account and profile information (if you create an account):

• Email address
• Username/display name (if used)
• Password (stored using industry-standard hashing; we do not store plaintext passwords)
• Account preferences and settings

5a.2 User submissions/inputs:

• Questionnaire responses (primarily multiple-choice and other predefined selections, and if offered, limited free-text entries)
• Relationship context you choose to provide
• Messages you send to support

5a.3 Purchases and billing (credits):

• Limited transaction information (purchase amount, date/time, transaction identifiers, and payment status)
• We do not receive or store full payment card numbers
• Payment information is processed by third-party payment processors
• Credit balance and credit consumption events

5b. Information We Collect Automatically

• Device and app information (device type, operating system, app version, language)
• Approximate location derived from IP address (not precise GPS unless explicitly enabled)
• Log data (timestamps, pages/screens viewed, features used, error logs)
• Identifiers (cookies, mobile advertising identifiers, device identifiers, depending on settings and permissions)
• Usage patterns, including questionnaire completion progress and timing/frequency of feedback requests

We use cookies and similar technologies where appropriate. See Section 10.

5c. Information from Service Providers and Partners

• Payment processors (transaction metadata and payment status)
• Analytics and infrastructure providers (events, logs, performance metrics)
• Fraud prevention and security service providers

We use information for the following purposes, consistent with data minimization (limiting processing to what is reasonably necessary and proportionate):

6a. Provide the Platform and Generate Feedback

• Create and administer accounts
• Process questionnaire responses and generate AI-based educational feedback
• Deliver features you request
• Manage credit balances and access control

6b. Operate, Maintain, and Improve the Platform

• Troubleshoot, test, and debug
• Maintain and improve functionality and user experience
• Perform analytics and performance measurement
• Develop new features

Where feasible and appropriate, we may use de-identified and aggregated information to improve the Platform.

6c. Platform Integrity and Misuse Prevention (Without Guarantee)

We may use limited automated tools (such as filters or classifiers) to reduce misuse, spam, fraud, or other prohibited activity. These safeguards are supplementary and do not create any obligation to monitor, detect, review, or intervene.

6d. Communications

• Send administrative messages (confirmations, receipts, security notices)
• Respond to inquiries and support requests
• Send service updates

If we send marketing communications, you may opt out where required by law.

6e. Legal, Compliance, and Protection

• Comply with applicable laws and regulations
• Enforce our Terms and protect our rights and the rights of others
• Prevent, investigate, or address fraud, misuse, security incidents, and technical issues

We disclose information only as described below and consistent with data minimization.

7a. Service Providers (Processors)

We may disclose information to vendors and service providers that help us operate the Platform, such as hosting, storage, analytics, customer support, security and fraud prevention, payment processing, and AI model providers/platforms.

These providers are authorized to process information only as needed to provide services to us and are subject to contractual obligations regarding confidentiality and security.

7b. Legal and Safety-Related Disclosures

We may disclose information if we believe in good faith that disclosure is necessary to comply with law, protect rights/safety/security, enforce our Terms, or detect/prevent/address fraud, security, or technical issues.

No promise of reporting or intervention: nothing in this Privacy Policy creates a duty to monitor, detect, report, or intervene.

7c. Business Transfers

If we are involved in a merger, acquisition, reorganization, bankruptcy, dissolution, or sale of assets, information may be transferred as part of that transaction.

7d. With Your Direction or Consent

We may disclose information when you direct us to do so or when you provide consent.

The Platform uses AI systems to generate educational feedback based on your inputs.

8a. How AI Uses Your Inputs

When you request feedback, your submissions may be processed through automated systems that generate outputs in a one-time interaction. Outputs:

• Reflect generalized patterns and probabilistic text generation
• May be inaccurate, incomplete, or not applicable to you
• Are not medical, mental health, legal, or other professional advice

8b. Automated Safety Features Are Not Guaranteed

The Platform may use limited automated checks intended to reduce misuse or support Platform integrity. These checks may be inaccurate and may fail to identify prohibited or harmful content. We do not guarantee detection, review, escalation, or intervention, and nothing in this Privacy Policy creates a duty to monitor user activity or provide crisis, safety, or emergency services.

You are responsible for your use of the Platform and for seeking appropriate professional or emergency assistance when needed.

9a. Data Retention

We retain information for as long as reasonably necessary to:

• Provide and maintain the Platform
• Maintain account history and credit balances (as applicable)
• Comply with legal obligations (tax, accounting, consumer protection)
• Resolve disputes and enforce agreements
• Protect the Platform and users

Retention periods vary by data type and purpose. We may retain and use de-identified and aggregated information for longer periods where permitted by law.

You may request deletion as described in Section 10 and (for EU/UK users) Section 11, subject to legal exceptions.

9b. Security

We implement administrative, technical, and organizational measures designed to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

Security Incident Notice: if we become aware of a security incident affecting your information, we may notify you and/or regulators when required by applicable law.

10a. Access, Update, and Account Controls

You may be able to access and update certain account information through your account settings. If you need help, contact admin@en2uition.com.

10b. Delete Your Account / Request Deletion

You may request deletion of your account by contacting admin@en2uition.com. We may need to verify your request.

10c. Marketing Communications

If you receive marketing emails from us, you may opt out using the unsubscribe link or by contacting us.

10d. Cookies and Similar Technologies

We may use cookies, SDKs, pixels, and similar technologies to:

• Operate and secure the Platform
• Remember preferences
• Understand usage and improve performance

You may control cookies via browser settings and mobile identifiers via device settings. Some features may not function properly without certain technologies.

This section applies if you are located in the EEA, the United Kingdom, or Switzerland, to the extent GDPR/UK GDPR applies.

11a. Controller

The controller of your personal data is en2uition, LLC (contact details in Section 2).

11b. Lawful Basis

We process personal data primarily as necessary to perform our contract with you, and where necessary for our legitimate interests such as operating, securing, and improving the Platform.

Where required, we may process optional sensitive information based on your explicit consent if you choose to submit it for processing through the Platform.

11c. Your Rights (EEA/UK)

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion (right to be forgotten)
• Withdraw consent (where processing is based on consent)
• Object to or request restriction of certain processing

To exercise rights, contact admin@en2uition.com.

11d. International Transfers

We are based in the United States, and service providers may process data in the United States and other countries. Where required by law, we use appropriate safeguards (for example, standard contractual clauses) and/or other legally recognized transfer mechanisms.

11e. Complaints

If you are located in the EEA/UK, you may have the right to lodge a complaint with your local data protection authority.

12a. Children and Age Limitations

The Platform is intended for adults. You must be at least 18 years old to use the Platform. We do not knowingly collect personal data from children.

If you believe a minor has provided personal data, contact admin@en2uition.com and we will take reasonable steps to address the issue.

12b. Third-Party Services

The Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

12c. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date indicates when it was last revised. If changes are material, we may provide additional notice as required by law (for example, via email or in-app notification).

12d. Contact Us

Questions or requests: admin@en2uition.com

This exhibit provides additional disclosures for residents of certain US states with comprehensive privacy laws (including California, Colorado, Connecticut, Utah, and Virginia), to the extent those laws apply.

A1. Categories of Personal Information We Collect

1. Identifiers: email address, account ID, device identifiers, IP address.
2. Customer records information: account details and settings.
3. Internet/electronic network activity: usage data, log data, device/app data.
4. Commercial information: purchase history and credit transaction metadata.
5. User content/submissions: questionnaire responses and, if offered, free-text inputs.
6. Approximate geolocation data derived from IP address.
7. Sensitive personal information that may be provided by you in submissions.

A2. Sources of Personal Information

• You directly
• Your devices and browser/app automatically
• Service providers (for example, payment processors, analytics, infrastructure)

A3. Purposes for Collection and Use

• Providing and operating the Platform
• Processing transactions and managing credits
• Generating AI outputs and delivering requested features
• Analytics and improvements
• Security, fraud prevention, and policy enforcement
• Legal compliance and enforcement of our Terms

A4. Disclosure of Personal Information

We may disclose personal information to service providers, authorities/third parties for legal and safety reasons, and successor entities in a business transfer.

A5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money and do not share personal information for cross-context behavioral advertising.

If this changes, we will update this exhibit and provide required opt-out mechanisms.

A6. Consumer Rights (State Law)

• Access/know
• Delete
• Correct
• Data portability
• Opt out of targeted advertising, sale, or certain profiling (where applicable)
• Limit use/disclosure of sensitive personal information (California, where applicable)
• Non-discrimination for exercising privacy rights

A7. How to Exercise Rights

Email admin@en2uition.com with the subject line "Privacy Rights Request." We may verify your identity as required or permitted by law.

A8. Authorized Agents (California)

California residents may designate an authorized agent to make a request on their behalf. We may require proof of authorization and identity verification.

A9. Appeals (Certain States)

If we decline to take action on your request, you may appeal by contacting admin@en2uition.com with the subject line "Privacy Appeal."

A10. California "Shine the Light"

California residents may request certain information about disclosures for direct marketing purposes. Current status: not applicable.

A11. Notice of Financial Incentive (If Applicable)

If we offer discounts, credits, or other benefits tied to collection or use of personal information, we will provide disclosures required by California law at the time of the offer. Currently: none.